We, RankLift, take Privacy very seriously and are committed to comply with the high standards of Data Protection established by the legislation in force.
This Privacy Policy constitutes an inseparable part of the Terms of Service. The Policy describes how we use and protect the Private Data that you provide when using the Service and Website. Service, Website and other capitalized terms used herein will have the meaning given to them in the Terms of Service or in the applicable Data Protection legislation.
The Private Data that we collect is used within the technical scope of our business.
The information that we collect depends on your usage level of the Website and Service.
The following information is gathered automatically via analytics tools, from your browser:
The data collected is processed anonymously, without matching it to a specific individual or merging it with data from other tools.
*Personal Information includes: name, email address, delivery address, payment details. This information is provided directly by you, via industry standard SSL encryption. It is further collected and used only for the specific scope of processing your payment, or trial activation, directly by RankLift, LLC, or by our authorized processor Stripe, in compliance with the legislation in force, including GDPR.
**Personal information includes: email address, name and / or encrypted account password that you provide as User Data.
This information is processed internally by RankLift, for the purpose of providing the Service effectively and for internal statistics on Service usage, that help us make it more user-friendly.
Our focus is to help Users work effectively, by processing Personal Data and User Data in a secure and efficient manner. As part of our commitment to comply with Data Protection legislation in force, including the EU General Data Protection Regulation, the following description offers an overview on how we use the data that we collect or receive directly from you.
We use the information in order to process your User Data in the course of providing you with the Service.
We use the Personal Information that you provide us directly for billing purposes, internal accounting records, and notifications on billing and Service updates.
We may collect and process occasionally User Data for research purposes. The information is collected and processed anonymously. We do not match a specific individual with specific User Data.
We may send you periodically promotional materials and special offers, only with your specific consent, which is given separately from the consent for accessing and / or using the Website and Service. You can always opt out or opt back in at any time.
RankLift has taken reasonable steps to ensure the reliability of its employees and external suppliers engaged in processing your Personal Data.
Your Personal Data is accessible only to RankLift employees engaged directly in processing it, who have received the appropriate training and are subject to contractual obligations of information privacy, security and confidentiality.
Besides RankLift employees, your Personal Data may be accessed occasionally by RankLift external suppliers of billing, IT and support and communication services, under strict information access and process policies according to the Data Protection legislation in force.
External suppliers currently engaged by RankLift, without limitation, are listed herein:
As defined under the GDPR Article 9, Sensitive Information, or special categories of personal data refers to personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation.
We do not collect or process any information which may be classified as Sensitive Information as described under GDPR.
Your trust is very important to us. You may always inquire about your Personal Data that we collect, and request information about the source from which we received it, and reasons for storing and processing it. This information will be provided on request by contacting our privacy officer at privacy@ranklift.ai.
As defined under GDPR Article 16, you can rectify the Personal Data, or complete eventually incomplete Personal Data that we have on file for you. You can send the request for rectification to our privacy officer at privacy@ranklift.ai.
For the purpose of data portability, you can receive your Personal Data that we have on file for you in a structured, commonly used and machine readable format. You can send the request for the file to our privacy officer at privacy@ranklift.ai.
As defined under GDPR Article 21, you can object at any time to RankLift or any external suppliers processing your Personal Data. The objection can be submitted in writing to our privacy officer. In the event you object to RankLift or any external supplier processing your Personal Data, we will make reasonable efforts to make available a change in your configuration of use of the Service. If we are not able to make the change available within a reasonable period of time, without exceeding 30 business days, you may Terminate the Service under the Terms of Service.
Under GDPR Article 17 (right to be forgotten), you may request the erasure of your Personal Data based on the following grounds:
The request for your Private Data erasure can be submitted in writing to our privacy officer at privacy@ranklift.ai.
RankLift is committed to ensuring that your information is secure. For this purpose, we are maintaining and enhancing a security program with appropriate technical and organizational measures, to protect your information against unauthorized access, processing, distribution or erasure.
Personal Data that you provide us for billing purposes is processed securely by RankLift (our internal infrastructure is located in Colorado, US), or by our authorized payments processor Stripe, who is PCI DSS Level 1 certified (Payment Card Industry Data Security Standard), and complies with the following security standards: ISAE 3402 and SSAE 16, Safe Harbor US-EU/EEA and Switzerland, 3-D Secure vendor/client protection, VeriSign certificate for secure SSL (Secure Socket Layer) orders, BBB Accreditation, EU-US and Swiss-US Privacy Shield Framework.
For Personal Data that you provide us for the technical scope of the Service, and under the User Data, we use SSL password encryption. All pages within your Account are served through a HTTPS protocol, while the connections you make between the Account and your external data suppliers are performed via OAuth standard protocol for authorization (your credentials for the external data supplier are not shared with the Service during the authorization). The data is stored securely on Amazon Web Service (AWS), who is compliant with the EU-US and Swiss-US Privacy Shield Framework and GDPR.
Upon Termination of the Service, we cease the processing of your Personal Data and User Data within a reasonable time which may not exceed 30 days. Following this time frame, the information which was collected and processed for a legitimate interest during the course of providing the Service will be archived and stored securely:
Should RankLift become aware of any data security incident, we will immediately notify you regarding the incident and take reasonable steps to minimize the eventual harm on the Personal Data and / or User Data. The notification will take place via email.
This Policy is effective from March 1st 2024 and may be subject to changes from time to time, by updating this page.